Adding what the developer didn't — EV point, outside lighting, garden sockets, home-office feeds.
Two questions dominate emergency callouts enquiries from new-build owners across Newport: what does the fixed price actually cover, and what does the certificate need to say so the solicitor or agent signs off first time?
We answer both at quote stage, on paper. No "we'll see on the day", no fictional starting price. If a variable is real for your Newport address, we survey it before quoting — not after invoicing.
Photos of the CU and meter, or a 15-minute visit — enough to write a fixed quote.
Priced to your moving in, invoice routed to the homeowner, no line-item surprises.
Same-week for standard scope, planned longer where the shutdown window or new-build home logistics demand it.
NICEIC certificate, photo evidence, and any Part P or licensing paperwork emailed the evening the job signs off.
Newport sits inside our standard patch — we're regularly in Cwmbran and Caerleon on the same fixed-price model.
Emergency Callouts for new-build owners is a compressed brief: adding what the developer didn't — EV point, outside lighting, garden sockets, home-office feeds. We quote against that brief, not a template.
Portfolio new-builds often manage new-build homes in Newport, Cwmbran and Caerleon — we consolidate the schedule so it lands as one visit day, not three.
Any change is priced and agreed in writing before we do it. The number on the original quote is the number on the invoice unless you signed off an extra.
Standard turnaround for a Newport new-build enquiry is a written fixed quote inside 24 hours and a booked visit inside the week. Deadline-driven briefs (moving in) get prioritised.
The homeowner, as standard. We handle split billing for new-build owners managing multiple new-build homes across Newport.
Modifications that don't void the developer warranty, certified and Part P notified in your name. All emailed the same evening the job signs off.
Homeowner work in Newport makes up the bulk of our diary. That means real recent projects in the postcode, real photos, and a real number to call if anything needs a follow-up.
Bottom line: new-build owners in Newport deserve the same quality of emergency callouts work as any other customer — with paperwork routed and priced for the way you actually operate.
Send us the address, a photo of the space, and the deadline you're working to. Written fixed quote back inside 24 hours, invoice routed to the homeowner, work scheduled around your get the house set up properly.
