Titan Electrical Solutions
Titan Electrical Solutions
Same-day attendance

Cardiff: how we fix ev charger stopped working

Questions before booking are free, and often end the conversation there. If you have had a quote elsewhere, we are happy to look at it and explain the differences.

Cardiff property owners generally want to know two things about ev charger stopped working: is it necessary, and what will it involve. A ev charger stopped working in a Cardiff property is rarely mysterious once someone tests properly. ev charger stopped working in Cardiff is rarely identical to the same job twenty miles away: Victorian and Edwardian terraces across Cathays and Roath behave differently from newer stock, and the CF10–CF24 postcode covers both. It gets photographed if it will be hidden afterwards.

We cover Cardiff Bay & city centre and out to the wider Cardiff area via the A470 and A48. Age alone does not condemn an installation. Plenty of older Cardiff wiring tests perfectly well; some newer work does not. In practice that means checking EV charger stopped working before anything is replaced. People often put off ev charger stopped working because they expect the worst. Usually the scope is narrower than feared.

Likely causes

  • The dedicated RCBO or Type A RCD in the consumer unit has tripped — often after a transient earth-leakage event.
  • The charger's own internal firmware has hung and needs a hard power-cycle at the isolator.
  • The smart tariff schedule (Intelligent Octopus, Ohme On) hasn't accepted the session — a scheduling fault, not a hardware one.
  • The Type 2 socket or tethered cable connector has corroded contacts after a wet winter.

How we fix it

We test the supply, RCBO and charger unit, clear or replace as needed, and re-commission on your smart tariff before leaving. Most faults are hardware or firmware and fixed same visit; warranty claims are handled with the OEM where appropriate.

Typical price: £95–£180 attendance + first-fix. Full unit replacements handled under warranty where applicable.

When to stop and call

If the breaker won't reset, or the charger shows a fault LED after power-cycling.

Safe checks you can do first

  • Check the charger's dedicated breaker in the consumer unit is on.
  • Power-cycle the charger at its own isolator (usually a rotary switch beside the unit) for 60 seconds.
  • Check the app for a stuck scheduled session or a paused tariff.

FAQs — ev charger stopped working in Cardiff

Is my charger under warranty?+

Most brands (Ohme, Zappi, PodPoint, Wallbox, Andersen) run 3-year hardware warranties. We handle the claim if the unit is faulty.

Can you fix any brand?+

Yes — we service all common brands and are OZEV-approved installers for the current OZEV-eligible units.

Cardiff context

Call, describe the symptom, and we'll tell you honestly whether it's a phone-fix, a first-visit fix or something bigger. There is no single right answer for ev charger stopped working — the correct one depends on the age of the installation and how it has been altered since. It is written into the report either way, so nothing is hidden.

Get a straight answer — EV charger stopped working in Cardiff

Tell us what document you have been asked for and by whom, and we will confirm exactly which one applies. We cover Cardiff and the CF10–CF24 postcodes, including Pontypridd, for ev charger stopped working. Booking is by phone or form; either way you speak to the person who would carry out the work.

Call 07949 398 752Request a quote

In summary

Ev charger stopped working handled locally in Cardiff Council, without the upsell. There is no benefit to us in recommending work that testing does not support, and plenty of downside. Ask for the plain-English version at any point; that is the version we prefer too.