People often put off emergency callouts for new-build owners because they expect the worst. Usually the scope is narrower than feared. The point of emergency callouts for new-build owners in Cardiff is to get the house set up properly — nothing else. Owners often ask whether this can wait. Sometimes it can, and where NICEIC certificate, photo evidence is the only finding we will say so plainly. It rarely changes the price, but it does change the plan.
If the property is tenanted, the visit is arranged around access rather than around us, which usually means confirming times with whoever holds the keys. We would say the same to a family member. Emergency callouts for new-build owners in a Cardiff property is not the same conversation as it would be in a new build, and it should not be priced as if it were.



