Aberdare property owners generally want to know two things about emergency callouts for new-build owners: is it necessary, and what will it involve. We quote against that brief, not a template. The most useful thing you can tell us on the first call is what changed immediately before you noticed the problem. It gets photographed if it will be hidden afterwards.
What we are really assessing is condition, not age. Same-week for standard scope, planned longer where the shutdown matters; the date on the board does not, by itself. In practice that means checking same-week for standard scope, planned before anything is replaced. People often put off emergency callouts for new-build owners because they expect the worst. Usually the scope is narrower than feared.



