Keeping a portfolio compliant without chasing three trades for one job, and getting invoices routed correctly the first time.
we build a dedicated agent line so tenant escalations don't sit in a queue. In Caerphilly specifically, that plays out against a housing/premises mix of new-build estates in Bedwas, traditional valley terraces in Senghenydd, and detached homes towards Abertridwr.
We quote emergency callouts across CF83 on a fixed basis, invoice the letting agent (split per landlord), and deliver the paperwork in the format your agent or solicitor expects.
Photos of the CU and meter, or a 15-minute visit — enough to write a fixed quote.
Priced to your a portfolio audit, invoice routed to the letting agent (split per landlord), no line-item surprises.
Same-week for standard scope, planned longer where the shutdown window or managed property logistics demand it.
NICEIC certificate, photo evidence, and any Part P or licensing paperwork emailed the evening the job signs off.
About 7 miles from Cardiff, Caerphilly sits inside our standard patch — we're regularly in Cardiff and Newport on the same fixed-price model.
We build a dedicated agent line so tenant escalations don't sit in a queue.
Portfolio letting agents often manage managed propertys in Caerphilly, Cardiff and Newport — we consolidate the schedule so it lands as one visit day, not three.
Any change is priced and agreed in writing before we do it. The number on the original quote is the number on the invoice unless you signed off an extra.
Yes — the agent gets a direct WhatsApp and email. Ticket, photo, resolution note per callout.
Standard turnaround for a Caerphilly letting agent enquiry is a written fixed quote inside 24 hours and a booked visit inside the week. Deadline-driven briefs (a portfolio audit) get prioritised.
The letting agent (split per landlord), as standard. We handle split billing for agents managing multiple managed propertys across Caerphilly.
Consistent certificate formats across every property, split invoicing per landlord, and a single point of contact for the whole book. All emailed the same evening the job signs off.
Portfolio landlords in Caerphilly get one point of contact for every managed property — one WhatsApp thread, one invoicing convention, one certificate format.
Bottom line: letting agents & property managers in Caerphilly deserve the same quality of emergency callouts work as any other customer — with paperwork routed and priced for the way you actually operate.
Send us the address, a photo of the space, and the deadline you're working to. Written fixed quote back inside 24 hours, invoice routed to the letting agent (split per landlord), work scheduled around your close the compliance ticket.
